March 21 - Online ticketing fraud
As tickets for some of the most popular summer festivals go on sale this week the NFIB, supported by Live Nation, is alerting music lovers to the threat of online ticketing fraud.
Major festivals across the country are expected to sell out quickly, and the NFIB is concerned some of those missing out on sales from official websites may, unknowingly, end up using fake websites to try and buy tickets.
Students and young professionals are most vulnerable to this crime, with fraudster’s online sales pitch designed to persuade them to pay for a ticket they will never see.
Live Nation, which is one of the world’s largest online concert search engines, has identified Hyde Park summer events Hard Rock Calling and Wireless as favoured targets of the fraudsters.
Last year ticketing fraud was estimated to have cost the UK £168 million, with half a million victims losing £80 on average.
Since becoming operational last year the NFIB has received 856 reports of online ticket fraud via Action Fraud. This information has already helped generate a major City of London Police investigation into ticketing fraud.
Spotting the scams can be difficult, with fraudsters using official looking domain names, producing professional websites with social networking links and listing London addresses and telephone numbers.
So when buying festival tickets online the NFIB and Live Nation recommends using the following guidelines:
- Go to the official festival website to find out exactly where tickets are being sold.
- Be wary if previously advertised sold out tickets are on sale.
- Research the company online.
- Check they have a real world presence, for example, a registered UK landline phone number. This can be checked in the BT phonebook.
- Look out for platform telephone numbers starting 070 or 004470. These can be set-up on the Internet and answered anywhere in the world.
- Check they are a registered company with Companies House.
- Check ticketing forums to find feedback from people who have purchased tickets from the website.
- Be cautious on how you transfer funds.
Anyone who thinks they have fallen victim to online ticketing fraud should report to Action Fraud on www.actionfraud.org.uk or call 0300 123 040.
The Director of the NFIB, Det Supt Tony Crampton said:
“We are at a time of the year when fraudsters will be using the brightest and best in fake websites to try and cash in on the popularity of the summer festivals. Anyone considering buying a ticket from a non-official website should understand the dangers they are facing and ask themselves whether it is really worth the risk.”
Live Nation CEO, John Probyn said:
“We are working closely with the police to protect festival goers from these fake sites and would urge everyone to only purchase from official sites or the festival websites.”
